Effective Date: [01/10/2025]

At Chrome Hearts, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://chromeheart.ca/ (the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We may collect the following types of information when you interact with our Site:

  • Personal Information: Such as your name, email address, phone number, billing/shipping address, and payment details when you make a purchase or sign up for our services.
  • Non-Personal Information: Such as browser type, IP address, device type, and pages visited, collected automatically through cookies and analytics tools.
  • User-Generated Content: Any messages, reviews, or feedback you voluntarily provide through contact forms, email, or social media.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Improve and personalize your browsing experience.
  • Communicate updates, promotions, and offers (only if you opt-in).
  • Maintain the security and functionality of our Site.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Payment processors, shipping companies, and analytics providers who assist in operating our Site.
  • Legal Obligations: When required by law, regulation, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your experience. These may:

  • Remember your preferences.
  • Track website usage for analytics.
  • Deliver relevant advertisements.

You can manage or disable cookies through your browser settings, though some features of the Site may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights under applicable data protection laws, such as:

  • Accessing the personal data we hold about you.
  • Requesting corrections or updates to your data.
  • Requesting deletion of your data.
  • Opting out of marketing communications.

To exercise these rights, please contact us at support@chromeheart.ca.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our Site is not intended for children under the age of 13 (or 16 where applicable by law). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Chrome Hearts
Email: support@chromeheart.ca
Address: 48 W 13th St New York, NY 10011, USA

Ph# +12135399642